Legal

Privacy Policy

Last updated: August 2026

Introduction

This Privacy Policy explains how PULSESTAGE RENTALS LTD (“we”, “us”, “our”) collects, uses and protects personal data when you visit and use the website at pulsestagerentals.co.uk and when you submit rental enquiries through this website.

PULSESTAGE RENTALS LTD is a private limited company registered in England and Wales under company number 17363561, with a registered office at 135 Bellhouse Way, York, England, YO24 3LW.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].

What Personal Data We May Collect

We may collect the following personal data when you use this website or submit a rental enquiry:

  • Contact information: Name, email address and optional telephone number submitted through the contact and enquiry form.
  • Organisation details: Company or organisation name if provided voluntarily.
  • Enquiry information: Event type, equipment category, venue or site details, event date, audience size, rental duration, access and power notes, timing requirements, buyer type and any information included in the message field of the enquiry form.
  • Technical data: IP address, browser type, device type, operating system, referring URL and pages visited, collected automatically through standard web server logs or analytics tools where applicable.
  • Cookie data: Where cookies are used, cookie identifiers and related browsing data. See our Cookie Policy for further details.

How We Collect Personal Data

We collect personal data in the following ways:

  • Directly from you when you complete and submit the rental enquiry form on this website.
  • Directly from you when you contact us by email.
  • Automatically through standard web server logs and, where applicable, analytics tools when you visit this website.

Lawful Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

  • Legitimate interests: Processing enquiry information you submit in order to respond to your rental enquiry and to facilitate a useful equipment hire discussion.
  • Consent: Where you have provided explicit consent by completing the consent checkbox on the enquiry form before submitting your details.
  • Legal obligation: Where we are required to process data to comply with a legal obligation.

How We Use Your Personal Data

We use the personal data you submit solely for the following purposes:

  • To respond to rental enquiries submitted through this website or by email.
  • To review the event type, equipment category, venue details and hire requirements you have described in order to facilitate a relevant equipment rental discussion.
  • To contact you with a response to your rental enquiry.
  • To maintain records of rental enquiries for administrative purposes.
  • To comply with legal obligations where applicable.

We will not use your personal data for marketing purposes, profiling or automated decision-making without your explicit consent.

Data Retention

We retain personal data submitted through rental enquiries for as long as necessary to respond to the enquiry and to maintain reasonable administrative records. We will not retain personal data for longer than is necessary for the purposes for which it was collected.

If you would like your data deleted sooner, please contact us at [email protected] and we will action your request promptly.

Sharing Your Personal Data

We do not sell, share or disclose your personal data to third parties except in the following circumstances:

  • Where we use third-party services to process enquiry form submissions (for example, a form processing service). Any such service provider will only process your data on our behalf and in accordance with our instructions and applicable data protection law.
  • Where we are required to disclose data to comply with a legal obligation, court order or regulatory authority.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that inaccurate personal data is corrected.
  • Right to erasure: You have the right to request that your personal data is deleted where there is no longer a lawful basis to hold it.
  • Right to restrict processing: You have the right to request that we restrict the processing of your data in certain circumstances.
  • Right to object: You have the right to object to processing based on legitimate interests.
  • Right to data portability: Where processing is based on consent or contract, you have the right to receive your data in a portable format.
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable data protection law.

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites and recommend that you review the privacy policy of any website you visit.

Cookies

This website may use cookies. Please see our Cookie Policy for full details of how cookies are used on this website and how to manage them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We recommend reviewing this Privacy Policy periodically.

Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: [email protected]
  • Company: PULSESTAGE RENTALS LTD
  • Company number: 17363561
  • Registered office: 135 Bellhouse Way, York, England, YO24 3LW